How to refill prepaid cards?

To refill prepaid cards you just have to:

  • go to"Cash Management";
  • select the "cards" service;
  • select the option ""refill conventional cards";
  • select the "refill" option;
  • select the number of the agreement concerned;
  • select the card concerned;
  • Enter the amount of the refill;
  • confirm your card refill operation.

For a card refill, the operation originator must select the first signatory (A) before confirming the operation. If the originator is also signatory A, he must select the second validator (signatory B).

Possible actions from the "My refills" section:

  • An originator can modify or cancel an operation (only operations with the status "pending validation" or "rejected signatory");
  • A signatory A can modify, reject or cancel an operation (only operations with the status  "pending validation" or "rejected signatory");
  • A signatory B can modify, reject or cancel a transaction (only transactions with the status  "pending validation" or "rejected signatory");

Available options:

  1. Display and download the list of card refills where the user is involved as an originator or signatory, via "My refills". with the possibility to sort, filter and search for operations;
  2. Display and download the history of the company's operations via the "refill history"" section. with the possibility to sort, filter and search for operations. If the user has the right on the "refill history'' feature.
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